Privacy policy.

House of Bryce is a one-person web design studio run by Justin Bryce, a sole proprietor based in South Africa. The studio designs and builds websites for businesses in the United States.

Justin Bryce is responsible for your personal information (the “responsible party” under South Africa’s Protection of Personal Information Act, POPIA) and is the studio’s Information Officer.

Questions, requests or concerns about your information: justin@houseofbryce.com

This policy covers:

• this website, houseofbryce.com
• the project form on the Start a Project page
• emails, calls and messages between you and House of Bryce
• our outreach to businesses
• the work we do for you if you become a client

It does not cover websites we build for clients. Each of those has its own privacy policy, written for that business.

When you send the project form

• your name, email address and business name
• your current website address, if you give one
• what you need, and anything else you choose to tell us

How you found us

When you arrive on the site, your browser remembers how you got here: the page you came from, any campaign tags in the link (such as utm_source) and, if you arrived through a link we sent you, the business name in that link. This is kept in your browser’s session storage and is cleared when you close the tab. It is only sent to us if you submit the project form.

When you email or talk with us

Whatever you send us, including project details, photos, logos, reviews and, if we work together, access to your domain or other accounts we need for your project.

If you become a client

Your billing details (name, business name and address for invoices) and records of payments. Payments are handled by payment providers such as Wise, Payoneer, PayPal and our bank. We never see or store your card numbers.

Visit statistics

We use Cloudflare Web Analytics to count visits and see which pages are useful. It does not use cookies, does not build a profile of you and does not follow you to other websites. It records things like the page viewed, the site you came from, your general country, and your device and browser type.

Technical logs

Our hosting provider keeps short-lived technical logs, such as IP addresses and browser type, to run the site and protect it from abuse.

This website does not use advertising or tracking cookies. The only browser storage we use is the session storage described above, which is cleared when you close the tab.

House of Bryce reaches out to businesses that might benefit from a new website. We only use business contact details the business has published itself, such as on its website or Google Business Profile.

Sometimes we prepare a private concept preview of what a new website could look like, using public information about the business (such as its name, services and published reviews). Previews are shared only with that business, are never published as the business’s real website, and are deleted if the business isn’t interested.

If you don’t want to hear from us, reply to any email and we will not contact you again. We keep a short record (your email address and business name) on a do-not-contact list, so we can keep that promise.

• to reply to your inquiry and prepare a quote
• to design, build and deliver your project, if we work together
• to send invoices and keep the accounting records the law requires
• to honor opt-out requests
• to keep this website secure and working
• to see which pages are useful, using visit statistics

We use your information because you asked us to contact you, because we need it to agree and carry out a project with you, because the law requires certain records, or for our legitimate interest in running and protecting the studio and contacting businesses that may need our services.

We do not sell or rent your information. We do not share it with anyone for their own marketing. We will not add you to a newsletter without asking first.

We use a small number of trusted services to run the studio. They only process your information to provide their service to us.

• Zoho Mail: our email inbox, where inquiries and project emails are kept
• Web3Forms: delivers the project form to our inbox
• Cloudflare: hosts this website, provides visit statistics and keeps technical logs
• Payment providers (Wise, Payoneer, PayPal and our bank): process client payments
• Design and build tools, including AI tools such as Claude (by Anthropic) and Higgsfield: may process project details and materials you send us while we design and build your website
• Scheduling and video-call tools, if we arrange a call with you

House of Bryce is based in South Africa, and the services above may process data in the United States, Europe and other countries. When information leaves South Africa, we use established providers that are bound by data protection laws or agreements that give it a level of protection similar to POPIA.

• Inquiries that don’t become projects: deleted within 12 months of our last contact
• Client project and billing records: kept for 5 years after the project ends, as South African tax law requires
• Do-not-contact list: kept for as long as we need it to honor your request
• Visit statistics: kept only as totals, not linked to you

You can ask us to delete your information sooner (see below). We will, unless the law requires us to keep it.

Access to your information is limited to Justin. Our accounts are protected with strong passwords and two-factor authentication, and we only use established providers with good security practices. No system is perfectly secure. If a breach ever affects your information, we will tell you and the Information Regulator as POPIA requires.

You can ask us at any time to:

• show you the information we hold about you
• correct it
• delete it
• stop using it, or stop contacting you

Email justin@houseofbryce.com. Requests are free, and we will respond within 30 days. We may ask you to confirm who you are first.

Some US states give their residents specific privacy rights. We offer the rights above to everyone, wherever you live.

If you are unhappy with how we have handled your information, please contact us first so we can put it right. You also have the right to complain to the Information Regulator of South Africa at inforegulator.org.za.

This website does not track you across other websites. It works the same way whether or not your browser sends a “Do Not Track” or Global Privacy Control signal.

This website and our services are for businesses. We do not knowingly collect information from anyone under 18. If you believe a child has sent us information, contact us and we will delete it.

The concept projects and other links on this site may lead to websites we don’t control. Their own privacy policies apply there.

If we change this policy, we will update it here and change the date at the top. If a change significantly affects how we use information you have already given us, we will tell you directly.